Frequently asked questions

What is the best age to start early intervention?


Early intervention should begin as soon as your child’s difficulties are identified. The NDIS Early Childhood Early Intervention (ECEI) approach supports children aged 0-6 who have a developmental delay or disability, and their families and carers. Royal Australian College of General Practitioners (FACGP, 2021) are advocating that children younger than 7 with a developmental delay or disability do not need to be an NDIS participant in order to receive support through early connections.




What is my role?


You play a pivotal role in your child’s therapy and their ongoing progress so collaboration is a significant area of focus in our programs. We provide in-home coaching in all aspects of your child’s therapy including what you can do to continue with your their learning outside of therapy sessions as well as parent self care. All programming and data collection is supported via an online platform. Parents/carers are required to be present while sessions are occurring in the home.




Where are services provided?


Services are provided in-home. Natural environments such as home or school are much more effective for building capacity in comparison to a clinical setting. We're also happy to provide support and services at your child’s school or daycare with the approval of the administration.




Are your programs fixed or flexible?


Definitely flexible! The individual needs of each child and their family is acknowledged and accepted as a critical component in how we design intervention. Goals align with what’s important to you and your child. A signed service agreement is part of our intake and is initially for six months. Four weeks notice must be given to end the agreement. You can re-apply for services if required at a later date, pending availability.




How do I pay?


Both NDIS funding or private payments are accepted. Clients will be billed after session. Payment terms are set at 5 days after the invoice date.




Do you supply therapists if required?


No we don’t, however we can make recommendations. There are a number of channels you can take to find therapists. The Facebook page ‘ABA Therapy Directory Australia’ may be useful in locating a therapist. We would recommend that if you do find a therapist, that they have the credential of a Registered Behaviour Therapist (RBT).